Product Return Policy

Non-Returnable Items

We do not accept returns on any e-liquids or cartridges.


If you received the incorrect item and need to exchange it, please return the item as normal with a request for the exchange (if it’s the same price) or request a store for credit.

If you received a faulty item and it is covered under warranty you can exchange it by requesting a product exchange when placing your return request. Please visit the “Product Warranty” page for more information.

Questions or Comments

Should you have any questions regarding our Product Return Policy, you may also call our Customer Service Department at (888) 326-7171.